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Riverside Best Rate Guarantee

At Riverside, we guarantee that the rate available on our website will always be the Best Rate that can be found on the internet! If you find a lower online rate with comparable booking conditions within 24 hours after your reservation through our website, we will give you the lower rate and an additional 10% discount.

Comparable booking conditions means:

  • Identical arrival and departure date.
  • Identical room category.
  • Identical benefits that are included in the room rate: taxes, breakfast, other services included in the room rate.
  • Identical payment, prepayment and cancellation policy.

Our Best Rate Guarantee does not apply to:

  • Portals that provide only price listings without online booking possibility.
  • Websites that offer or list non public rates like company rates, group rates or rates negotiated with other organizations.

If you find a better offer for your booking somewhere on the internet and our Best Rate Guarantee applies, tell us the details by e-mail within 24 hours after your booking, but before arrival, and we will check your claim.